Privacy Policy

This Privacy Policy explains how Cognitive Insight LLC collects, uses, and protects information when you visit cognitiveinsight.ai or interact with our services.

Who Operates the Site

This site is operated by Cognitive Insight LLC.
Contact email: privacy@cognitiveinsight.ai
Business Address: 9905 S Pennsylvania Ave STE A Oklahoma City, Oklahoma 73159

Information Collected

We only collect information necessary to operate our site and respond to your inquiries:

• Contact Form Details: Name, email, organization, role, and the contents of your message.
• Basic Technical Data: IP address, browser type, device information, referring URL, and session/activity data.
• Cookies and Analytics: Strictly necessary cookies to operate and secure the site. We avoid unnecessary trackers.
• Implementation Support Inquiries: Any information you voluntarily supply when requesting our services.

Purposes of Use

We use this information for the following purposes:

• Responding to your inquiries and support requests.
• Operating, maintaining, and securing the website.
• Improving content and site usability.
• Evaluating implementation-support engagements.
• Legal compliance and protection of our rights.

Sharing of Information

We do not sell your personal data. We do not share your data for cross-context behavioral advertising. We may share information with:

• Hosting and infrastructure providers.
• Analytics and email service providers strictly acting as our processors.
• Professional advisers, or in response to legal requests and corporate transactions.

Retention

We apply strict data minimization principles. Inquiry records are generally retained for up to 24 months after the last interaction, unless a longer period is necessary for legal, contractual, security, or records-management purposes. Technical logs are rotated and deleted periodically.

Rights Requests

Depending on your jurisdiction (such as under upcoming Oklahoma privacy regulations or the GDPR), you may have the right to access, correct, delete, or opt-out of certain processing of your data.

To exercise these rights, please email privacy@cognitiveinsight.ai. We will verify your identity before processing your request. An appeal process is available if your request is denied.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Visitors

If you are visiting from the European Union, United Kingdom, or other regions with laws governing data collection and use, please note that your information will be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page with an updated "Effective Date."